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  • Privacy Policy

    Privacy Policy
    Effective Date: 01/01/2026

    Queen Creek Running Company ("QCRC", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, retail location, marketing campaigns, and communications.

    We respect your privacy and take great care to safeguard any information in our possession. Your preferences regarding the use of your information are our highest priority. We do not sell, rent, or trade personal information.


    1. Information We Collect

    To provide a high-quality customer experience, we may collect the following:

    Personal Information: Name, email address, phone number, mailing address, and purchase history.

    Fit & Activity Data: Appointment details, foot scan results, gait analysis, and fitting information.

    Payment Information: Processed securely through third-party providers. We do not store full credit card numbers.

    Automatically Collected Information: IP address, device type, browser type, pages visited, and referral sources.

    Marketing & Engagement Data: SMS opt-in status, email subscriptions, and loyalty program participation.


    2. How We Use Your Information

    We use collected information to:

    • Process transactions and fulfill orders

    • Provide and manage in-store fittings and services

    • Send newsletters, updates, and promotional offers

    • Deliver SMS messages to users who have opted in

    • Improve website performance and customer experience

    • Comply with legal and regulatory obligations


    3. SMS Opt-In & Messaging Policy

    By providing your phone number and opting in through our website or forms, you consent to receive SMS messages from Queen Creek Running Company.

    Message types may include:

    • Store updates and announcements

    • Event invitations and local running updates

    • Promotions and special offers

    • Loyalty and rewards updates

    SMS Terms:

    • Message frequency varies

    • Message and data rates may apply

    • Reply STOP to opt out at any time

    • Reply HELP for assistance

    We only send messages to users who have explicitly opted in and do not send unsolicited messages.


    4. Mobile Information Sharing & Privacy

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

    Information may be shared with subcontractors and service providers (such as messaging platforms, CRM systems, and customer support tools) strictly to support business operations and service delivery.

    All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.


    5. Cookies & Tracking Technologies

    We use cookies and similar technologies to enhance website functionality, analyze traffic, and improve marketing performance. These may be used by QCRC and trusted third-party tools. You can control cookie settings through your browser.


    6. Data Security

    We implement industry-standard safeguards including encryption, secure servers, and restricted access to protect your data. While no system is completely secure, we take reasonable steps to protect your information.


    7. Your Rights

    You may request to access, update, or delete your personal information at any time. You may also opt out of marketing communications whenever you choose.

    To make a request, contact us at:
    Help@QueenCreekRunningCompany.com


    8. Third-Party Services

    We use trusted third-party providers for payment processing, communications, and analytics. These providers are required to protect your information and may only use it for authorized services.


    9. Updates to This Policy

    We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date


    10. Contact Information

    For questions regarding this Privacy Policy or your data:

    Queen Creek Running Company
    23858 S Power Rd, Unit 103
    Queen Creek, AZ 85142
    Phone: 480-659-9310
    Email: Help@QueenCreekRunningCompany.com


    View Our Terms of Service
    To understand the rules governing the use of our website and services, please Click Here to View Our Terms of Service.


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